{"id":26231,"date":"2024-11-03T14:34:44","date_gmt":"2024-11-03T18:34:44","guid":{"rendered":"https:\/\/staywelltherapy.us\/?page_id=26231"},"modified":"2025-06-16T12:43:59","modified_gmt":"2025-06-16T16:43:59","slug":"politica-de-privacidad","status":"publish","type":"page","link":"https:\/\/staywelltherapy.us\/en\/politica-de-privacidad\/","title":{"rendered":"Pol\u00edtica de Privacidad"},"content":{"rendered":"
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Privacy Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Last updated: [April 14, 2025]
Data controller: StayWell Therapy
Website: https:\/\/staywelltherapy.us
Contact email: contact@staywelltherapy.us<\/p>

1. Introduction<\/p>

At StayWell Therapy, we value and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our platform.<\/p>

This policy applies to all site users, regardless of their location, and complies with the European Union\u2019s General Data Protection Regulation (GDPR).<\/p>

2. What Personal Data Do We Collect?<\/p>

We may collect the following types of personal data when you use our services:<\/p>

First and last name<\/p>

Email address<\/p>

Phone number<\/p>

Billing and payment information (through Stripe)<\/p>

Appointment and reschedule history<\/p>

Technical information (such as IP address, browser, device, and operating system)<\/p>

3. How Do We Collect Your Data?<\/p>

Your data may be collected in various ways:<\/p>

Through contact or registration forms on the website<\/p>

When booking an appointment with a therapist<\/p>

When making a payment (through Stripe)<\/p>

Through cookies and analytical tools (such as Google Analytics or PostHog)<\/p>

4. Purposes of Data Processing<\/p>

We use your personal data to:<\/p>

Manage your reservations and sessions with therapists<\/p>

Process payments securely<\/p>

Send you communications related to your appointments<\/p>

Provide customer service and support<\/p>

Improve our website and the user experience<\/p>

Comply with legal and fiscal obligations<\/p>

5. Legal Basis for Processing<\/p>

In conformity with the GDPR, we process your personal data based on the following legal grounds:<\/p>

Explicit consent: for use of your data in forms or subscriptions<\/p>

Performance of a contract: to manage your scheduled sessions<\/p>

Legal obligation: to comply with legal and fiscal obligations<\/p>

Legitimate interest: to improve our services and maintain site security<\/p>

6. With Whom Do We Share Your Data?<\/p>

We only share your data with third parties who help us operate safely and efficiently:<\/p>

Stripe: to process payments securely<\/p>

Analytics tools: such as Google Analytics or PostHog<\/p>

Therapists: exclusively to provide the contracted sessions<\/p>

All our providers comply with appropriate security measures and GDPR regulations.<\/p>

7. International Transfers<\/p>

If we transfer any data internationally (for example, to non-EU servers), we guarantee that these transfer mechanisms are legally appropriate, such as Standard Contractual Clauses approved by the European Commission.<\/p>

8. Data Security<\/p>

We implement technical and organizational measures to protect your personal data against loss, misuse, unauthorized access, disclosure, or alteration. These measures include:<\/p>

SSL encryption on the website<\/p>

Safe payments processed by Stripe<\/p>

Restricted access to sensitive information<\/p>

Firewalls and internal controls<\/p>

9. How Long Do We Keep Your Data?<\/p>

Your data will be kept only for the time necessary to fulfill the purposes for which it was collected and in compliance with applicable legislation.<\/p>

Session data: up to 5 years (for legal obligations)<\/p>

Contact and marketing data: until you withdraw consent<\/p>

Browsing data: according to the duration of cookies used<\/p>

10. Your Rights under GDPR<\/p>

You have the right to:<\/p>

Access your personal data<\/p>

Rectify inaccuracies in your data<\/p>

Erasure of your data (“right to be forgotten”)<\/p>

Restrict or object to the processing of your data<\/p>

Data portability<\/p>

Withdraw consent at any time<\/p>

To exercise any of these rights, please email us at: [your.email@staywelltherapy.us]<\/p>

11. Use of Cookies<\/p>

Our website uses first-party and third-party cookies to enhance your browsing experience. You can manage your cookie preferences through your browser or check our [Cookies Policy].<\/p>

12. Changes to this Policy<\/p>

We may update this Privacy Policy from time to time. If we make significant modifications, we will notify users through the website or by email.<\/p>

13. Contact<\/p>

If you have questions about this policy or wish to exercise your rights, please contact us at:<\/p>

\ud83d\udce7 contact@staywelltherapy.us
\ud83c\udf10 https:\/\/staywelltherapy.us<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\ud83c\udf6a\u00a0 Cookies Policy<\/h2>

Last updated: April 14, 2025
Data controller: StayWell Therapy
Website: https:\/\/staywelltherapy.us<\/p>

1. What Are Cookies?<\/p>

Cookies are small text files that a website saves on a user’s device (computer, phone, or tablet) when you visit it. They serve to remember your activity and preferences (such as language, login, settings, etc.) for a period of time, improving your browsing experience.<\/p>

They are also used to collect anonymous information about how users interact with the site, for statistical or advertising purposes.<\/p>

2. What Types of Cookies Do We Use?<\/p>

At staywellterapia.com we use the following types of cookies:<\/p>

a) Technical and necessary cookies<\/p>

These cookies are essential for the proper functioning of the site and for you to navigate and use its basic features (such as accessing secure areas or managing sessions).<\/p>

\u2705 They do not require your consent.<\/p>

b) Analysis or performance cookies<\/p>

These cookies help us understand how users interact with our website by collecting anonymous information. This allows us to improve performance, identify errors, and optimize content.<\/p>

\u2705 Example: Tools like Google Analytics or PostHog.<\/p>

c) Third-party cookies<\/p>

Some cookies are set by external services we use on the website (such as Stripe for payments). These cookies may track your activity across different sites for specific purposes, such as security or payment processing.<\/p>

\u2705 These cookies may require your consent, depending on their use and functionality.<\/p>

3. How Can You Manage Cookies?<\/p>

When you first enter our website, you will see a notice allowing you to accept or reject non-essential cookies. You can also modify your preferences at any time from your browser’s settings:<\/p>

How to disable cookies (common browsers) :<\/p>

Google Chrome: Settings > Privacy and Security > Cookies and other site data<\/p>

Mozilla Firefox: Preferences > Privacy and Security<\/p>

Safari: Preferences > Privacy<\/p>

Microsoft Edge: Settings > Cookies and site permissions<\/p>

Please note that if you disable certain cookies, some site features may become unavailable or may not work properly.<\/p>

4. Cookies Used on this Site<\/p>

Type Name Purpose Duration Provider
Technical __stripe_mid Security and fraud prevention in payments 1 year Stripe
Technical cal_session Session management for reservations Session Cal.com
Analysis posthog* Site usage analysis Variable PostHog
Analysis _ga, _gid Web traffic analysis 2 years \/ 24 hours Google Analytics<\/p>

5. Changes to this Policy<\/p>

We may update this Cookies Policy at any time. The last updated date will always appear at the top. We recommend you check it regularly.<\/p>

6. Contact<\/p>

If you have questions about this policy or about the use of cookies on our site, please contact us at:
\ud83d\udce7 Contact@staywelltherapy.us<\/p>

\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

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This policy applies to all site users, regardless of their location, and complies […]<\/p>","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-26231","page","type-page","status-publish","hentry"],"yoast_head":"\nPol\u00edtica de Privacidad - Stay Well<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/staywelltherapy.us\/en\/politica-de-privacidad\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de Privacidad - Stay Well\" \/>\n<meta property=\"og:description\" content=\"Privacy Policy Last updated: [April 14, 2025]Data controller: StayWell TherapyWebsite: https:\/\/staywelltherapy.usContact email: contact@staywelltherapy.us 1. 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